To reach the Spiky platform, you need to open a web browser.

Before you start,

Make sure you’ve got a Spiky account. If you already have an account, use your email address and password to log in. If you don’t have one, you can check out our plans and pricing or directly contact us to get an account.

Follow these steps:

1. Go to

app.spiky.ai

2. Enter your email address and password you used when subscribing to Spiky.
3. Click the Submit button.
And after a few seconds of waiting, you should be able to reach the Spiky platform dashboard.
If you still have any problems you can contact us.
*Please do not share your password with anyone.
Once you enter the Spiky platform, you will be able to see the information of the videos you have previously uploaded and whether the analysis is ready as well as some high-level engagement and attention scores. If the analysis is ready for the specific video, you can see the analysis by clicking the Show Analysis button (the button will be green).
You can gain knowledge about:

Team-wise

  • General information about meeting
  • Attention & Emotion highlights
  • Attention & Emotion graph
  • Member summary table
  • Team reaction
  • Team traits

Member-wise

  • General information about meeting
  • Average team stats
  • Voice tone analysis
  • Language analysis
  • Historical insights
  • Prior stats

If you want to get more detailed information about how to upload the video to the system and how to see the analysis results, please check out our other questions.

To upload your video, first, you need to log into the Spiky platform. Then you can upload the video you want to be analyzed by clicking the Upload Video button on the dashboard homepage.
On the next page, you need to fill in the required information and upload your desired video by clicking Browse Video or dropping your files into the box. When you fill in the information about the video and upload your video, you can start the analysis by clicking the Upload button. Make sure you stay on the platform until the upload is completed.
Once the video starts to be analyzed, you will be directed to the homepage. You can see that the analysis of the video has been completed from the Analysis Status column on the homepage and will receive an email.
To see the analysis results, first, you need to log into the Spiky platform. Then, you can see the analysis of the videos from the dashboard homepage.

Pay attention

  • You can see the analysis results of the videos you have previously uploaded to the system.
  • The analysis results of the videos are not ready as soon as they are uploaded to the system. You have to wait a certain amount of time to see the results. This time may vary depending on the quality, length, and content of the video, as well as your package and the number of algorithms that we run on the video.

See the results

On the dashboard homepage, you can see the reports of the videos whose analysis is ready. You can check the status from the Report Status column from each video. If your report is ready, you will see the Show Analysis, and if not, you will see the Analysis Waiting sign, so you need to give a certain time for the analysis to be ready.
You can see the Show Analysis button at the end of each video row. If your analysis is ready, the button will be green and clickable, and if not, it will be grey and not clickable.

I can't click the buttons

If you can't click the Show Analysis button even if it is green, please make sure that you have a stable internet connection. If you still have a problem with seeing the results, please contact us.

I clicked the button, but I couldn't see the analysis results

If you entered the analysis page and still couldn't be able to see the results, please contact us.
In the analysis reports, you will see the outputs of our custom AI-based algorithms with the effects of our different engagement metrics for the team and members using metrics such as objectivity, energy level, and many more. These metrics are collected from a wide variety of data sources including vocal, video, behavioral, and language analyses every second. We track the emotional and attention response of participants and give you distribution graphs with time stamps. You can also track the trends and interactions in the analysis and find which teams are improving or need some help.
Whether you are an employee who wants to improve their meeting performance, a manager who wants to track their team and make adjustments to improve outcomes or a c-level executive that wants to gain a pulse into the daily emotional state of the company, we’ve got you covered. We provide all of the above for different granularity levels at the personal, team, and company/institution-wide levels.
If you want more information please check out our analysis page.
If you still have questions or want us to provide a walkthrough please contact us and we can explain more about our platform and analysis to you.
Yes you can!
1. Go to the dashboard.
2. Select share button for analysis you want to share and click on it.
3. Voila! Your analysis link is copied, send it to anyone you like!
*The person you share the link of your analysis with does not need to have a Spiky account. The created link will be a public link. Also, note that you can not view historical insights without having a Spiky account.
Automatic integrations make your life easier. Just login to your account and the rest is magic! Spiky has integrations for different video conferencing tools. All you need to select your daily tool and connect your account.
You can access your cloud videos from your video conferencing tools and upload them easily to the platform.
*We have integrations for different platforms like Zoom or Webex. For example purposes, we show the steps with Zoom integration.
1. Click on your name on the top-right corner of the page and enter Edit Profile.
2. Select the video conferencing tool you are using under the Third Party Integrations.
3. Check the acknowledgment box and click the Connect button.
4. You will be directed to a new web page to authorize Spiky access to your selected video conferencing tool services. Click Authorize.
5. You are ready to go! All of your Zoom videos in the cloud will appear on the platform but will not be analyzed until you choose to do so. To analyze your videos, go to the Spiky platform dashboard.
6. Click on the Start Analysis button next to the video that you would like to analyze.
7. Fill in information about your online meeting.
8. Click on the Upload button to start uploading the video to the platform. You can also cancel the process by clicking the Cancel button.
Contact us if there are any video conferencing tools you think we should look into.

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