# Spiky.ai > Spiky.ai is a revenue signals platform that captures every customer-facing conversation, structures the signal with 20+ AI models, and coaches reps in real time. Three product layers — Spiky Pulse (conversation capture), Spiky Signals (revenue intelligence), and Spiky Whisper (live in-call coaching) — work together to help sales, customer success, and insurance teams close more deals and scale winning behaviors. - [Full documentation](https://spiky.ai/llms-full.txt): Complete product architecture, 3-layer platform details, integrations, and technical specs for AI systems. Key concepts: - **Spiky Pulse**: Layer 1 — always-on capture across calls, meetings, and emails. 20+ AI models extract sentiment, objections, buyer intent, and structure every interaction automatically. - **Spiky Signals**: Layer 2 — revenue intelligence that surfaces buyer intent signals, maps winning behavioral sequences to outcomes, and predicts deal trajectory before the QBR. - **Spiky Whisper**: Layer 3 — real-time in-call coaching via native desktop app (Windows & macOS, desktop.spiky.ai). Context-aware guidance, live whisper prompts, and instant feedback loops during the conversation. ## Platform - [Product overview](https://spiky.ai/en/product): The 3-layer revenue signals platform — from capture to intelligence to real-time coaching. - [Meeting insights](https://spiky.ai/en/meeting-insights): Speaker analytics, engagement scoring, and trend analysis across all team conversations. - [Feedback & coaching](https://spiky.ai/en/feedback-and-coaching): AI-powered coaching with timestamped feedback, methodology scorecards, and rep development tracking. - [Deal flow](https://spiky.ai/en/deal-flow): Buyer engagement signals, multi-threading visibility, and predictive deal health scoring. - [Company 360 panel](https://spiky.ai/en/company-360-panel): Organization-wide performance benchmarks, methodology adoption, and revenue signal aggregation. - [Moments](https://spiky.ai/en/moments): Clip and share winning moments — objection handling, discovery questions, competitive positioning. - [Voice of customers](https://spiky.ai/en/voice-of-customers): Automated sentiment detection, pain point extraction, and competitive mention tracking. - [Transcript & summary](https://spiky.ai/en/transcript-and-summary): AI-structured meeting summaries with action items, decisions, and next steps in 100+ languages. - [On-premise deployment](https://spiky.ai/en/on-premise): Run Spiky fully on-premise for regulated environments — no data egress, bring your own AI models, containerized and Kubernetes-compatible. ## Solutions - [Sales](https://spiky.ai/en/sales): Real-time signals and coaching that help reps close deals by executing winning behaviors live. - [Sales coaching](https://spiky.ai/en/sales-coaching): Data-driven coaching with methodology adherence scoring (MEDDIC, BANT, SPIN) and peer learning. - [Customer success](https://spiky.ai/en/customer-success): Churn signal detection, health scoring, and expansion signal identification from conversation data. - [Insurance](https://spiky.ai/en/for-insurance): Compliance monitoring, consultative selling adherence, and agent performance for regulated sales. ## Integrations - [Integrations overview](https://spiky.ai/en/integrations): 300+ platform integrations — CRM, video conferencing, calendar, dialers, and workflow automation. - [CRM — Salesforce & HubSpot](https://spiky.ai/en/integrations/crm): Bi-directional sync of meeting intelligence, action items, and deal signals to CRM records. - [CRM — Zoho](https://spiky.ai/en/integrations/crm-zoho): Full Zoho CRM integration for activity logging and pipeline intelligence. - [Calendar](https://spiky.ai/en/integrations/calendar): Google Calendar & Outlook sync for automatic meeting capture and context-aware prep. - [Video conferencing](https://spiky.ai/en/integrations/video-conferencing): Zoom, Google Meet, Microsoft Teams — automatic recording and real-time coaching overlay. - [Spiky MCP](https://spiky.ai/en/integrations/mcp): Connect Spiky to Claude, ChatGPT, and AI agents via the Model Context Protocol (MCP) — expose conversation data and revenue signals. - [Zapier](https://spiky.ai/en/integrations/zapier): Automate your workflow with Zapier — trigger 6,000+ apps when a meeting analysis completes, no code required. - [n8n](https://spiky.ai/en/integrations/n8n): Build custom low-code automations with n8n — submit recordings, tag meetings, and route insights to 1,000+ apps. - [Spiky Platform API](https://spiky.ai/en/integrations/api): Push recordings and pull analysis and signals programmatically. Available to Enterprise customers. ## Comparisons - [Spiky vs Gong](https://spiky.ai/en/spiky-vs-gong): Real-time in-call coaching, 100+ languages, faster time-to-value, and more affordable for growing teams. - [Spiky vs Chorus](https://spiky.ai/en/spiky-vs-chorus): Independent platform with multilingual transcription, real-time coaching, and modern UX. - [Spiky vs Fireflies](https://spiky.ai/en/spiky-vs-fireflies): Revenue-team focus with behavioral coaching, deal intelligence, and deep CRM sync vs. general meeting notes. - [Spiky vs Otter](https://spiky.ai/en/spiky-vs-otter): Sales-specific analytics, coaching workflows, pipeline integration vs. general transcription. - [Spiky vs Avoma](https://spiky.ai/en/spiky-vs-avoma): Deeper AI coaching, broader language support, real-time prompts, and granular behavioral analytics. ## Company & Resources - [Pricing](https://spiky.ai/en/pricing): Flexible plans for teams of all sizes with free trial available. - [About us](https://spiky.ai/en/about-us): Founded to help revenue teams scale winning behaviors with real-time AI signals. - [Case studies](https://spiky.ai/en/case-studies): How revenue teams use Spiky to close deals faster and improve rep performance. - [Blog](https://spiky.ai/en/blog): Revenue intelligence, real-time coaching, and sales performance research. - [The Spiky Signals Show](https://spiky.ai/en/podcast): Revenue intelligence podcast with CROs running 50M to 3B+ organizations. - [Careers](https://spiky.ai/en/careers): Open roles across engineering, product, marketing, and sales. - [Contact](https://spiky.ai/en/contact-us): Product demos, support, partnership inquiries, or enterprise pricing. - [FAQ](https://spiky.ai/en/faq): Answers on security and privacy, on-premise deployment, integrations, AI models, and plans. ## Optional - [Partnerships](https://spiky.ai/en/partnerships): Affiliate and ecosystem partner programs. - [Academy](https://spiky.ai/en/academy): Training resources and product education. - [APAC](https://spiky.ai/en/apac): Asia-Pacific regional solutions for sales and meetings.