22 May 2025
Time kills all deals. Sales cycles that drag on risk losing momentum, budget shifts, or interference from competitors.
According to McKinsey’s “The big reframe,” companies that act quickly on buyer signals gain a significant advantage by centering their approach around the customer. Conversation analytics gives revenue teams the real-time insights they need to accelerate deals before momentum fades.
Salesforce defines conversational intelligence as analyzing sales calls to surface engagement trends, buying signals, and coaching opportunities. Platforms like Spiky analyze both live and recorded sales conversations to uncover buyer intent, objection patterns, talk-to-listen ratios, sentiment shifts, and action items so your team moves from instinct to informed precision.
Top-performing sellers act quickly on clear buying signals, such as budget or timeline indications. Spiky automatically detects these markers, allowing reps to prioritize the right conversations.
Unresolved concerns delay or derail deals. Spiky tags objections in real time and tracks resolution, ensuring every concern is acknowledged.
Qualifying leads efficiently using frameworks like BANT ensures your team spends time only with serious prospects. Spiky monitors qualification criteria coverage in early conversations, helping to avoid wasted effort.
According to the Harvard Business Review, untimely or impersonal follow-ups are a major deal killer. Spiky extracts action items and flags urgency from conversations, enabling reps to follow up quickly and contextually when engagement is highest.
Deals often stall when engagement drops. Spiky visualizes momentum scores and conversation trends, enabling managers to coach promptly and keep deals moving.
“Using Spiky, we reduced our average sales cycle from 68 days to 51 days in just one quarter—by surfacing insights we’d been missing before.”
— Director of Sales Operations, Enterprise SaaS
Conversation analytics transforms your sales cycle into a high-speed, data-driven sprint. With Spiky, your team can spot intent, resolve objections, qualify efficiently, time personalized follow-ups, and coach for engagement—so you close deals faster and smarter.
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