Automatically gather insights from all customer interactions for Voice of Customer and Quality Assurance. Increase customer and employee retention, measure your team’s true impact, and confidently decide next steps.
Conversations happening through chats, phone calls, and meetings need to be unified, and insights need to surface at the right time.
Be in the driver’s seat and let Spiky analyze every case and interaction, empowering you to build strong customer relationships as a trusted advisor.
Get actionable coaching on communication, empowering you to advocate for product improvements and accelerate success.
Customer support drives real conversations. Identify churn risks, boost retention, and uncover cross-sell opportunities for growth.
Analyze 100% of customer interactions—not just the biased extremes of surveys, where only the very upset or overly happy participate.
Learn fast with personalized training from real customer interactions, equipping you to handle challenges confidently.
Use real examples in onboarding to turn newcomers into standout performers who excel on day one.
Start with advancing your career by highlighting key resolutions, preventing issues, and celebrating impactful coaching moments.
Capture customer sentiment at scale to make effective decisions. Decode signals from interactions to equip product, GTM, and R&D teams
The spiky difference
Head of Sales Enablement
"Spiky has revolutionized our sales operations by delivering actionable insights and powerful automation across our email, CRM, and sales frameworks. Beyond just saving time, it provides unprecedented visibility into our metrics and helps us replicate top-performing behaviors—making it easier than ever to drive consistent, measurable success and scale our sales organization efficiently. Since implementing Spiky, we’ve seen a remarkable 7% increase in our sales closure rate."
HEAD OF GTM
"Spiky has transformed Gynger’s growth. As President of Marketing, I manage three teams, and Spiky has accelerated our sales by boosting team competence and reducing time-consuming tasks. It enhances customer interactions and, with Spiky's scores and EQ insights, we saw a 20% productivity increase."
FOUNDER & CEO
"Before Spiky, we had no efficient way to review and listen to the hundreds of calls happening each day, making it difficult to identify key insights. Spiky has streamlined our review process and provided better coaching on successful behaviors, helping us drive performance improvements."
Head of Sales Enablement
"Spiky has revolutionized our sales operations by delivering actionable insights and powerful automation across our email, CRM, and sales frameworks. Beyond just saving time, it provides unprecedented visibility into our metrics and helps us replicate top-performing behaviors—making it easier than ever to drive consistent, measurable success and scale our sales organization efficiently. Since implementing Spiky, we’ve seen a remarkable 7% increase in our sales closure rate."