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Spiky Blog
A vibrant cartoon depicting a purple-clad group, highlighting integrations, communication, and productivity.

13 Jun 2022

Why Integrating Spiky Into Your Online Meetings Can Transform Your Career?

Integrations make everyone’s lives easier — you can read these sentences everywhere. But why are they driving our lives easier? In this post, we dive behind the scenes of our integrations, explore the use cases of Spiky, and how you can use them daily and in your career.

Spiky analyzes your online meetings and gives you facial, vocal, and language insights to increase your engagement, productivity, and well-being. To use the platform, you need to upload your videos into our system, and the rest is magic! Yes, yes, let’s dive into the uploading part!

Integration connections

Manual uploading is hard and a waste of time. Most of the manual activities are… Spiky has a solution! We created integrations with the major video conferencing tools to our platform. If you choose, of course, you can still upload your videos manually to the platform but we engineered these integrations to make your life easier. To use these integrations, all you need to do is follow these incredibly easy steps:

  1. Go to Settings on the platform and connect your video conferencing tool account under Integrations. Select whichever you want!

After completing these steps, voila, you are ready to rock! From now on, you will see your cloud recordings automatically on the platform. You don’t need to download and upload your videos manually to use Spiky.

Let me understand the use cases

Okay, everything is ready to upload, and start creating amazing insights. Now, what?

Now, it is all about the use cases. We are giving you rich and unique insights, but how can these insights be useful if you don’t know how to implement them? Don’t worry, all this information is already implemented in our platform, so you can still reach them while using the Spiky platform using our tooltips.

1. Communication outcomes

Communication is paramount in our lives, both in our career and personal life. It doesn’t matter how you communicate with people; it could be with your facial expressions, vocal tones, or language choices. Spiky is here with you at every step of your communication. We don’t care about which you choose to communicate; we care about how you can increase the efficiency and outcome of your communication to build a healthier team culture and company sentiment.

Three types of communication have three different types of outcomes, and with raw eyes, it is hard to read all output clues like micro-mimics or vocal tone differentiation. Increasing your communication outcomes and making them more efficient is achievable with Spiky’s 48 different engagement metrics and ten unique reporting types for teams and 5 for members. Track whichever metrics you are interested in, such as energy level or objectivity; depending on what people respond most strongly to, you will be able to track your communication progress day-to-day.

2. Productivity

The general aim of the teams is to be successful, and the road to success is through efficiency. The more productive a team is, the more it pays off for the company. And at the end of the day, isn’t that the general purpose of all of us? Productivity increment is one of the most important building blocks of the company but yet, but it is one of the hardest things to achieve. But there is a way to execute this.

Meetings are the heartbeats of teams and companies. They could change the direction of the success of the companies. And with Spiky, you can improve the efficiency of your meeting and increase productivity by leveraging insights. All you need to understand your team better with Spiky insights and evaluate the level-up actions in the platform.

The level-up actions give you the general level highlights of the meeting and which parts you need to be more careful about. Well done. We correlate your EQ metrics with any performance metric you’re tracking to find out what the key is to motivate your teams. Maybe it’s energy; maybe it has more action items in a meeting? Every team and person is unique. Demystify performance with the help of Spiky.

3. Inclusivity & Employee loyalty

Inclusivity and employee loyalty are fundamental for employees to stay in the company. Having enough people is crucial for creating the product and delivering the business. But is it really easy to include all of your employees and develop their loyalty? With Spiky, yes! The key is to understand your employees. This understanding won’t come from boring surveys. Your employees show their emotions and feelings in the meetings; all you need to do is pay attention to what they want to say. By paying attention, you can reduce employee churn by increasing inclusivity and employee loyalty.

Spiky insights help you and your employees to understand each other and increase awareness with interaction and inclusivity auxiliary metrics. Make sure that everybody’s voice is heard.

4. Emotional memory

Emotional memory is important for human beings; it brings us together, helps us to connect with our overall memory, and ensures to gain emotional continuity. The effect of emotional memory is undeniable. Think about this; senior people could easily help their teams because of their previous experiences. This is the same with companies. When a company can access its previous emotional experiences, it can help its employees with this wisdom. Organizational emotional memories influence routines, beliefs, and procedures and help organizations be more innovative. With historical insights and always reachable meeting analyses, Spiky helps you to create a quantifiable-trackable emotional memory for your company to find what works and doesn’t work across company-wide decisions and policies. Did that hackathon work and increase employee happiness? Is there a need for a lunch outing this week? Drive your EQ decisions with data.

5. Tracking & Understanding

After several people, leaders in a team could get lost. Don’t think just about C-level executives. A teacher in a 30-student class or a product manager with 13 people working on a project could be some of our examples. It will be hard to track, understand, and remember all of the members and their reactions throughout the meeting. Let’s meet Spiky again. In your uploaded meetings, you can easily track the reactions and status of the teams on a daily/weekly basis to provide micro-pivots for the ones that are struggling. And you don’t need to memorize anything because our algorithms do it for you.

The general aim of all the insights in the Spiky platform is to create easier understatement between the member in an online meeting and increase engagement. The flag drops in happiness and interest level to provide an automated way to pivot company direction.

6. Efficiency

Everything in the world revolves around efficiency. It is a fundamental term for the company to reach out with its achievements. It helps you increase your production output and can eliminate time-consuming tasks. Employees are often tasked with improving efficiency, but it is not easy to execute. The road to efficiency goes through insights and how well you can define outputs. Using the Spiky platform, you can easily access the insights, as well as their meaningful outputs with actionable insights. We are here for you to increase your meeting and team efficiency because we care about you! Track meeting efficiency to reduce meeting costs and make your company lean. Get rid of those boring meetings that everyone hates!

Now what?

Now, we can talk about how you could implement and use Spiky in your company. Contact us at sales@spiky.ai, and let’s meet. We would love to show you why some of the largest companies in the world are working with us on the above use cases!

Sources

Derin Bilgin

Derin Bilgin

Majestic mountain peak proudly displaying a flag, symbolizing success and determination amidst a scenic landscape.

17 Mar 2022

Business Review 2021

Introduction

Elevate Engagement, Empower Everyone!

Mission

People are what make organizations thrive. Inspired by people, we have seen that communication is critical in every aspect of life. We advocate that the best potential in people comes when they truly understand each other. Our mission is to build algorithms to optimize employee interactions and enhance their experience.

Our Story

Passionate for unleashing the maximum potential in everyone, our story began by optimizing education and training programs. We saw the direct impact we could have on people’s lives when we tailored personal interactions for individuals.

We decided to unleash the power of effective communication in everyone’s lives, not just during learning. With Spiky.ai, we now power your digital interactions using our suite of artificial intelligence algorithms.

Impact

People are what make organizations successful. Through our platform, we aim to unlock the best potential of everyone at Spiky.ai. We analyze your online meetings and education programs to make them more efficient and engaged. We direct our efforts to areas where we can add value to members, leaders, and executives for their needs. Our end goal is to empower people and produce beneficial societal impacts. Working with those who appreciate the challenges and relevance of local context in building community welfare is the best way to achieve this.

In 2015 all UN Member States endorsed the 2030 Agenda for Sustainable Development, which provides a shared roadmap for peace and prosperity for people and the planet today and in the future. The 17 Sustainable Development Goals (SDGs) are at their core an urgent call to action for all nations — developed and developing — to work together in a global partnership. At this stage, we follow four of these 17 goals because of their importance for the development of the world. We emphasized these four aims: the first is linked to goal number three, promoting well-being. We encourage members, leaders, and executive-level well-being by ensuring that their voices are heard, and their work-related difficulties are identified and addressed. The second is linked to goal number four, quality education. We want to ensure that all learners gain a high-quality education that is inclusive and equitable and that lifelong learning opportunities are available and continue to be available for all. The third is related to goal number eight, decent work and economic growth. We want to ensure adequate jobs for future generations and minorities by assisting businesses in developing an inclusive culture. The last is related to goal number ten, to reduce inequality. We are following this goal to reduce inequity by helping companies analyze disparities in members, leaders, and executives’ well-being and promote diversity and inclusion in meetings.

Covid-19 Response

For a decade now, the focus has gradually shifted to a new form of business operation that is continually evolving due to exponential technology, agile working methods, and regulations. COVID-19 has only accelerated this transition based on human experience principles. These changes have led to long-term behavioral, cultural, and organizational changes. We take a closer look at the lessons gathered through COVID-19’s employee engagement experiences. One of the most significant impacts of the pandemic was the difficulty of retaining employee engagement. Employee retention refers to a company’s capacity to maintain current employees through leveraging employee engagement as a retention strategy. According to a Gartner poll, only 16% of companies use technology to observe their employee engagement. Predictive Index provides research that says 78% of companies can not pinpoint what makes their employees disengaged at work. Thus, the retention rate has started to decline for companies that have difficulty getting used to the remote working model and using new technologies. Employee engagement directly impacts employee retention, productivity, and loyalty, indirectly affecting customer satisfaction and corporate reputation. Thus, employee engagement within the company is crucial because it is also related to customer retention.

When we glimpse the statistics of 2021, the pandemic spent 2021 as a year when many companies had difficulty maintaining the workplace-employee engagement balance. According to research conducted by Quantum Workplace, engagement has dropped seven percentage points from first-quarter highs in the summer of 2021. Employee engagement declined month over month, falling from 81 percent in January to 74 percent in July. This rate has decreased in the first half of the last year. According to the research conducted by Atlassian, employees who work remotely were not actively engaged in the work, and 91 percent of employees daydreamed during meetings. Most companies started their meetings online in this process, but only a few companies use employee engagement measurement tools. This, in turn, caused the current low engagement rate to be reflected in the meetings most of all. Not surprisingly, 45 percent of employees said they were overwhelmed by the number of meetings they had to attend.

To aid in this problem, we created Spiky.ai. Spiky.ai gives feedback during and after your meetings. It allows firms to generate actionable insights to help future meetings be more effective. Leveraging higher engagement, companies perform better and are scientifically proven to increase their productivity. With the help of the Spiky.ai platform, the interaction is kept at the utmost maximum by providing different types of characteristics analysis. We create a more inclusive and diverse environment by making sure everyone has their voices heard during a meeting with effective communication. Using Spiky.ai, your performance increases by 30 percent with post-training analysis. Thus, Spiky.ai has a significant location in organizing the employee engagement relationship in work environments.

Celebrating Success

When we look at what we did as Spiky.ai during this last year, the external recognition we’ve received for our platform reflects our employees’ and customers’ dedication. In such a period, a lot could go undetected. Respectively let’s glimpse our success in each category.

Website

Our website’s colors and layout are being updated. We thought it was time to embrace our more streamlined nature in the fourth quarter of last year, so we began to refresh our website and serve you with this new face.

Platform

Improved ML-based insights requested from our users:

  • Vocal and facial analysis, as well as comparison and reaction analysis screens, are all included.
  • Speaker voice analysis, charts for your team’s energy and emotional reactions.
  • New visualizations to see how speaker energy and emotion are distributed.
  • Big 5 personality analysis includes Assertiveness, Compassion, Enthusiasm, Industriousness, Intellect, Openness, Orderliness, Politeness, Volatility, and Withdrawal. Which can help you understand your students and team members.
  • New NLP models to better interpret spoken language, such as sarcasm, encouragement, objectivity, and language competency, among others.

New video upload interface:

  • You may choose the meeting type and size to decide the number of speakers we should evaluate, as well as further details about your meeting kind.

New dashboard experience:

  • We have included the status of your upload and report preparation to make it easier for you to track your analysis.
  • We included the overall video attention and emotion scores on your dashboard so you can quickly summarize and compare all of your data without having to dive into the thorough analysis report.

Case Studies

We started to create a case study archive. We published our case studies about:

To inform our customers in more detail about what we are doing and how we can help you increase your engagement.

Team

Our team has grown. We will never cease extending our staff and adding to this incredible set of people. We will always require colleagues who are enthusiastic about their job and believe in its accuracy and principles. By bringing on new teammates, we can stay on the road we feel is proper, which is to be and do our best.

Social Media

We have revived our social media accounts after a sabbatical during which we concentrated on building the product. Now, each week, we will post fresh updates and posts on our social media channels to further introduce you to Spiky.ai.

More Achievements

The number of companies that have joined the Spiky.ai family has grown. The number of businesses that aim to boost employee engagement in their teams and organizations is growing by the day. We are continuing to develop and grow as a team. To support us in this development process and offer your suggestions, reach us at hello@spiky.ai or write your comments on our portal.

Company Culture

The company’s purpose is written into its DNA, infusing and harmonizing culture, beliefs, and values. Purpose and culture work together to establish the company’s dedication to doing business while also being ethical, respectable, and responsible, with organizational culture acting as a critical input into decision-making. The landscape of communication is changing, as are we. At Spiky.ai, we understand and care about you while doing our work. We operate with the following eleven values.

Respectively,

  1. One percent rule is when we put our words into action. There is no such thing as “I don’t know,” just “I will learn.” always be learning, and strive to better yourself and your job by 1% each day. A 1% increase every day sums up a 37X gain in a year.
  2. Taking ownership **is owning your work, as well as your mistakes. Don’t just do what’s requested of you. You should be able to rely on your colleagues, and they should be able to rely on you.
  3. Showing respect follows the golden rule: do unto others as you would have them do unto you. Always be open, helpful, and courteous.
  4. Commit and go fast **is the 80–20 rule that governs the cosmos. In other words, 20% of our work will take up 80% of our time, whereas 20% of our work will take up 80% of our time. Before we get trapped on 20%, we concentrate on reaching 80% soon. The majority of problems are solved by doing rather than contemplating.
  5. Accepting feedback means everyone is always learning, so we encourage our employees don’t be closed off to feedback. Feedback may be severe at times. It’s all for the sake of producing the greatest possible product.
  6. Loving our users **is **that our customers are everything to us. We care about their feedback because they are of supreme matter.
  7. Insist on greatness **is **we motivate our employees to take pleasure in their job and produce work that you would be proud to show others.
  8. Loving your work **is **we believe that our employees are on the proper road if they genuinely enjoy what they’re doing. We always seek places where they have a lot of fun and excel. We are working hard to bring these two groups together.
  9. Iterative shipping **is we concentrate on our employees for work. Don’t put off shipping work; instead, ship incrementally. Therefore, we will get feedback quickly and re-align tasks as needed.
  10. Simple and direct **is because we want to ensure that our employees aren’t making things too difficult for themselves. Simple design, simple coding, directness, and, most importantly, clear communication are all excellent qualities.
  11. Idea meritocracy is such that we don’t regard egos, labels, or titles, the better idea always prevails.

We strongly believe that the workplace environment will improve and our employees will be happier and more successful when we give importance to these values.

What does Spiky.ai do for Workplace Engagement?

The worldwide working patterns have changed dramatically because of the coronavirus outbreak. It has caused millions of people to work from home. This change gave us the advantage of working together. We use 17 different technologies to increase communication and boost engagement across 7 cities and 2 time zones. As part of our mission, we started to improve our engagement while working and learning remotely because we already know the importance of employee engagement at the workplace.

We’ve set up an online workplace on Discord that improves team collaboration and helps us feel like we’re in a real office working remotely. We have seven different teams, and correspondingly each team has its own office (i.e., FSD, ML, Marketing, and Product), as well as meeting rooms for one-on-one meetings and free areas to relax (i.e., gaming rooms, soft drinks room, and even a hard drinks room!). This communication method gives our employees working flexibility. They feel free to join other channels to ask or listen to their co-workers about what subject they are working on. To understand the effects of the online workplace on Discord, we created a poll to understand the feedback on what they think about Discord, and the results made us proud and showed that we are on the right track. The most attended activity is Discord Channels, with a 90.9% participation rate, and 100% of our employees said that this has positively impacted their remote working experience.

We believe that remote working firms require a primary application, and for this, we recommend using geekbot as an extension for Slack. We have built an elegant, straightforward system to follow each other for what every employee has focused on the day. Daily, queries are directed to each team member through this application. We write down how we felt that day, what we did, how much time we spent, and whether we had any problems every evening. We then inform all of our teammates. This process improves our overall understanding of what everyone is working on and allows other colleagues to assist each other with any issues they might be having.

Last but not least, another important factor that increased our workplace engagement was 1–1 meetings. When we asked our employees whether this was effective or not through an anonymous survey, they said it had a positive impact of 87.5%. When we look back to 2021, we see that we had more than 780 1–1 meetings. The most significant point here is that we listen to our employees and take actions in line with their feedback, so we express that this increases our engagement. Thus, we have advanced an active process with high interaction in all of our online meetings.

New Normal Activities at Work

We encouraged our teammates to be inclusive and diverse because we love each view and the opinions of all of our coworkers. One example is that we established a challenge called “Music Suggestion Channel” to share our favorite music and learn about our colleagues’ musical tastes while enhancing our connection by nominating individuals with whom we had never had the chance to speak one-on-one. The music from this channel is then added to a Spotify playlist that may be played in our Discord channel or offline. So, this allows us to think of each other while listening to music.

Further, we can say that it has been a year in which we attached importance to preserving and improving our sociality. We performed 12 game and movie nights with 42 pizzas. Also, we aimed to get to know our teammates better with the open-mic nights we have created. “Open-Mic Nights” is where anyone may share whatever they want with the team. Using this event, we wanted to discover more about our colleagues’ hobbies and uncover shared interests within the team, which helped us build social skills such as public speaking and presentation preparation. Finally, when we asked our teammates for their feedback about those events, 63.6% stated that those events reduced the stress of remote working, and 81.8% noted that those events improved the bond within the team.

Conclusion

Spiky.ai’s platform has established robust foundations for businesses to emerge more powerful than ever from the Covid-19 period. We will need to keep personally focused on technology, engagement, workplace, and culture to ensure that the efforts and hard work continue.

Technology

There has been a positive correlation between the intensification of the transition to digitalization caused by the pandemic and the fact that many businesses have started to use online meeting tools. Hereafter, the goal will be to ensure that the advantages of these accelerations are permanent. In this regard, at Spiky.ai, our ultimate goal is to boost the engagement of online meetings and increase the rate of technology adaptation.

Engagement

COVID-19 has put an enormous strain on employees. The most important of these burdens is the decrease in internal engagement rates. Companies need to make these tough times easier by adopting policies that help their employees, such as flexible working arrangements, providing digital solutions that allow employees to communicate with each other, and getting actionable insights into whether their employees are engaged or disengaged. We, as Spiky.ai, care about the members, leaders, and executives at every level, and we continue all the necessary work to ensure that their potential is at the highest level.

Workplace & Culture

Businesses must guarantee that the values and goals of their organizations are supported during this challenging time despite the anxiety and stressful situations they face. At the end of this process, employees will remember how effective and constructive remote working was for them. That’s why the workplace & culture to be created is of great importance at all levels. At Spiky.ai, we strive to create an engaging environment for our employees and make the process more productive and efficacious by making decisions in line with their ideas. Additionally, we recognize that the culture and work environment we create here will impact the future strength of Spiky.ai.

Work With Us

We would love to work with you to develop new solutions that result in tangible outcomes for members, leaders, and executives through our working methodology. We enjoy and care about what we do at Spiky.ai. But what we care more about is happiness and belonging. We understand that we are stronger when we work together. We are an entirely distributed team with individuals from all around the world. We’re attempting to create a welcoming and diverse workplace. Every voice we discern is distinct.

At Spiky.ai, it’s more than just a job. For the benefit of the entire planet, we boost engagement. People have inspired us to see the importance of effective communication in all aspects of life. We are committed to helping our customers’ teams reach their full potential. We begin with our squad for this task. We work together to create cutting-edge algorithms that improve the online experience.

If you would like to work with us, do not forget to introduce yourself at hello@spiky.ai.

Contact Us

If you would like more information on this research and how Spiky.ai can assist your company, you can contact one of our addresses below:

Website

https://spiky.ai/

Our social media accounts:

LinkedIn

Instagram

Twitter

Sources

Zeynep Karvan

Zeynep Karvan

The image symbolizes Spiky's successful funding round with Techstars, m]x[v Capital, and DormRoomFund, TechOne.

21 Apr 2022

Spiky Closed Its First Funding Round

We are excited and proud to announce that we have closed our first funding round with participation from Techstars, m]x[v Capital, and DormRoomFund, TechOne.

We are passionate about unleashing the maximum potential in everyone by powering your digital interactions using our suite of artificial intelligence algorithms.

Since mid-2020, after the pandemic crisis, our story began by optimizing education and training programs. We saw the direct impact we could have on people’s lives when we tailored personal interactions for individuals and teams. We decided to unleash the power of effective communication in everyone’s lives, not just during learning.

We believe in our goal, and it is incredible to see other people see inside us and believe in us. We are now one step closer to achieving our ambitious goal, thanks to Techstars, m]x[v Capital, and DormRoomFund, TechOne.

Tricia Martinez, managing director of Techstars industries of the Future, said:

The way we do business and manage our teams is rapidly changing. Hybrid work environments, automation, and employee well-being are all new paradigms gaining the utmost importance for employers. Spiky.ai is at the forefront of this change enabling a business to manage teams more efficiently from anywhere and providing an emotional pulse on a company's most invaluable assets, their talent. The Spiky AI team is not only a group of impressive PhDs in AI and education, but more importantly, they are highly intuitive and savvy Founders that have identified a large pain point across industry and are using their expertise to solve it."

Mark Ghermezian, founder and managing partner of m]x[v Capital, said:

“With the new reality of hybrid/remote workplaces, employee churn is at an all-time high. With Spiky.ai, we see the potential to gauge emotional metrics and better interact with employees, increasing productivity/loyalty and decreasing churn."

Impact

People are what make organizations successful. Through our platform, we aim to unlock the best potential of everyone. We analyze your online meetings and education programs to make them more efficient and engaged. We are directing our efforts to areas where we can add value to members, leaders, and executives for their needs. Our end goal is to empower people and produce beneficial societal impacts. Working with those who appreciate the challenges and relevance of local context in building community welfare is the best way to achieve this.

“Employees can now talk to other companies, interview, and leave a company within two weeks without having to switch their homes, kids’ schools, or friends. Gone are the days when a company could engage with its employees only once per year.

We are trying to get companies to work smarter and build cultures to be more human-centric. “

2021 in Review

The world started to change dramatically in 2020, and the foundations began to settle in 2021. Most companies decided to work remotely or hybrid. It is now easy to change your job. All you need to change is the credentials on your computer. Everything thought to be impossible is currently happening.

Check out our 2021 Business Review for more deep insights about us!

What is next?

We have a long way to go. Even though we have begun empowering many companies and employees worldwide, we have lots of work ahead of us. With this funding round, we will execute our product roadmap and GTM strategy.

Additional Integrations & Features — We have many exciting features coming up soon, such as launching our integrations to Zoom, Microsoft Teams, and Cisco Webex. These integrations will allow a wide range of companies to quickly onboard onto our platform and begin utilizing our suite of engagement analytics.

Partnerships and Auxiliary Metrics 
— We are actively working with a wide variety of companies. These companies utilize engagement analytics for a vast range of use cases, such as enhancing employee productivity, building a better and more inclusive company culture, increasing communication and management outcomes, and reducing churn. We will roll out more auxiliary high-level metrics to support our customers and partners for their use cases. Don’t hesitate to contact us if you think your company is ready to enhance its engagement!

Additional Features and Exciting Developments — 
As we want to become the default tool for analyzing your meetings, we are also working on real-time analysis features and many more. Stay tuned and follow us on social media for more exciting news!

Join Spiky.ai

We love what we do, but we love doing it together more. Spiky.ai is a place where everyone belongs and grows. We believe that every voice is unique, and you need to be yourself to inspire others. Join us with your amazing self! Check out our career page and LinkedIn page, or contact us through hello@spiky.ai.

Derin Bilgin

Derin Bilgin

The image symbolizes Spiky's successful funding round with Techstars, m]x[v Capital, and DormRoomFund, TechOne.

31 May 2022

Spiky Partners With Cisco

We are exhilarated to announce that Spiky is now partnering with Webex to enhance engagement for all workspaces worldwide! Along with our partners at Webex, Spiky is now delivering the Spiky Platform fully integrated to analyze your meetings and power your emotional intelligence metrics. With these integrations, you will be able to connect your Webex account and see your cloud recordings ready for analysis with one simple click.

Increase your engagement and empower your people in their online interactions and meetings with our enhanced custom-built AI models coupled with Webex! Connect the human-emotional aspect of your company with your hard metrics. Spiky empowers your company with:

  • High-level auxiliary metrics include meeting efficiency, inclusivity, average emotion, and attention.
  • Historical insights and trend analytics to track changes and significant correlations between emotional/communication metrics and hard metrics such as ROI/Performance/Meeting Cost etc.

Untitled (21).png

How will these insights be useful for my company?

Spiky is here to help you with the following:

  1. Increase communication outcomes of teams to build a healthier team culture and company sentiment.
  2. Develop productivity by leveraging insights into how to improve meetings and correlating these insights with high/low performance.
  3. Reduce churn by increasing inclusivity and employee loyalty.
  4. Create a quantifiable-trackable emotional memory for your company to find what works and doesn’t work across company-wide decisions and policies.
  5. Track teams on a daily/weekly/monthly basis to provide micro-pivots for struggling teams.
  6. Reduce meeting costs by building and tracking a meeting efficiency culture.

Untitled (22).png

How can I use Webex integration?

Automatic integrations make your life easier. Just log in to your account, and the rest is magic!

  1. Add Webex integration through the Webex App Hub or the platform.
  2. Go to Settings on the platform and connect your Webex account under the Third Party Integrations.

After completing these steps, you will be able to access your cloud meetings through the Spiky platform and easily start analyzing your meetings to enhance engagement!

Derin Bilgin

Derin Bilgin

Two professionals discussing work remotely over a phone call. Efficient communication for remote working and effective team management.

14 Jul 2022

5 Tips for Successfully Managing Remote Teams

The global pandemic has forced many companies to work remotely. If you think that this situation will return to its former state with the end of the pandemic, on the contrary, more and more companies are adapting to working remotely. This creates the need to manage remote teams more successfully. According to 2022 research (Steward, 2022),16% of companies globally work remotely. Even though this percentage seems a little, it will increase a lot in the future. For example, 94% of American businesses either now use permanent hybrid work models or intend to do so. While working remotely you should manage the teams more carefully to be more successful. Here are 5 tips to achieve this goal which is to manage your remote team more successful:

Build Communication Channels:

Working remotely means all of the weekly team meetings, project works, etc. are online so you should use online platforms in order to enable and strengthen communication between employees. There are lots of platforms for this purpose such as Slack, Discord, and Microsoft Teams. These tools enable fluid, clear, and secure communications and make it easier to manage remote teams, making them more successful and efficient.

Accommodate Flexible Hours:

More and more people are starting to work remotely. The reason for this is that they can adjust their working hours according to themselves and as a result, they can establish a balance between their private and work lives. As working remotely will be difficult for parents with children, people who are not comfortable at home, or people who are not into technology, be there for your employees as a workplace and employer to minimize these obstacles in advance.

Set Clear Expectations & Goals:

Clear communication is very important when working remotely. Explaining the task clearly and without leaving any question marks to the person to whom the task will be assigned ensures that the next steps proceed smoothly. By outlining the tasks and the justifications for them in clear terms and making sure your team is aware of exactly what they should do to achieve the task. For doing this, defining deadlines and scopes are vital since transparency is the key to remote working.

Have a Daily Check-In:

Maintaining a sense of unity within your team is crucial to keeping projects on schedule. Setting up regular check-ins via using online platforms in order to make sure priorities are aligned and to keep in touch with projects. The check-in meetings, which are every day at the beginning of the process, can be held at longer intervals as the tasks get bigger and harder. However, these intervals shouldn’t be taken too long. It is also important that these meetings are face-to-face with a video conference. Seeing each other both strengthens communication and makes sure that everyone’s attention is on that meeting.

Add Moments of Fun:

Just because you don’t work in a physical office doesn’t mean you’re not a team. Therefore, spending time together and doing activities together, even online, makes communication within the team much healthier and strengthens the bond between you. Monthly activities such as book clubs, movie nights, and playing online games together increase the confidence in the team and help the work continue flowless.

In Spiky, we have created a family and friend environment by adapting the above-mentioned items every day since the first day of our establishment. We hold meetings on online platforms that we use extensively as offices. We have a book club that reads and discusses books regularly. We organize movie nights and game nights by sending snack boxes to each of our teammates.

Do not forget to follow Spiky.ai, which shows that productive and successful work can be achieved by working remotely, on social media.

Sources:

Ayda Ecem Çele

Ayda Ecem Çele

Anrock invests in Spiky, funding ventures to create a more equal and inclusive online working environment.

01 Aug 2022

Spiky Welcomes Amrock Ventures

From day one, Spiky has been working to create a more equal, healthier, and inclusive online working environment. Our job is not just about giving detailed insights about your meeting; we are here for more. We want to create an emotional memory for you, your team, and your company and help you improve your online and hybrid workplace culture.

We are proud to welcome Amrock Ventures to our group of forward-thinking, determined investors!

Spiky helps employees to thrive and feel empowered in their organizations. As the work environment becomes more flexible, platforms like Spiky allow us to better understand how we can make employees happier and healthier, and increase their potential. We are delighted to be an early investor in Spiky and are looking forward to contributing to their journey and success. 

— Hugo Chardon, Co-founder, Amrock Ventures

We are incredibly proud of our investors and happy to find powerful, innovative partners who believe in us and our mission. We are working non-stop to create an online working environment that is a dream for everyone worldwide. With the addition of Amrock Ventures, we are stronger than ever and here to change the online world!

Derin Bilgin

Derin Bilgin

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