How Diadem Capital Scaled Global Deal Flow with AI-Powered Call Analysis

The Company

Diadem Capital is a VC-backed, two-sided marketplace that connects startups with institutional investors and venture lenders. Their mission is to make startup funding more efficient, transparent, and accessible through a lean, data-driven approach.

The Challenge

Managing a global, multilingual pipeline with a small team, Diadem struggled to scale deal evaluation without adding headcount. Limited visibility into meetings, language barriers, and reliance on manual summaries led to missed context, inconsistent evaluations, and inefficient collaboration. Tools like Otter and Read.ai lacked the depth and accuracy needed for their workflows.

The Outcome

With Spiky, Diadem automated meeting analysis and improved collaboration. Key outcomes included:

✅ 7.8 hours saved per user per week

✅ 20% faster deal velocity

✅ Improved training and evaluation with structured scorecards

✅ Real-time coaching and multilingual transcription

✅ Seamless Slack integration for transparent workflows

Spiky transformed Diadem’s internal operations, enabling smarter decisions and scalable growth.

At the Crossroads of Innovation and Investment

Diadem Capital, a modern funding marketplace, connects high-growth startups with institutional investors and venture lenders. Acting as both a startup’s capital matchmaker and an investor’s deal-flow engine, Diadem sits at the intersection of fintech, data, and venture capital.

But with dozens of meetings across time zones—and often in multiple languages—the team faced a growing challenge:
How could they keep up with fast-paced conversations without losing context or slowing decision-making?

The Bottleneck: Lost Time and Missed Signals

As a lean, fast-moving team, Diadem had limited bandwidth to attend and review every meeting. That meant relying on:

Secondhand notes
Manual transcriptions
Legacy tools like Otter or Zoom

Unfortunately, those tools didn’t deliver the clarity and actionable summaries Diadem needed to make fast, high-stakes decisions.
Language barriers—especially during German or French calls—created knowledge gaps among non-native speakers.

We’re a super lean team. Everyone has calls at the same time; we just couldn’t be in two places at once.
— Stephanie A. Rieben-de Roquefeuil, CEO & Co-Founder, Diadem Capital

The Challenge: Scaling Insights Without Scaling Headcount

Key operational hurdles included:

⚠️ Overlapping meetings limiting coverage
⚠️ Language silos, especially with German-speaking startups
⚠️ Manual notes missing nuance and slowing workflows
⚠️ Inconsistent evaluations without structured scoring
⚠️ Weak summaries from legacy tools

Without a scalable way to capture, analyze, and coach across meetings, the team needed more than transcription.

They needed AI-powered meeting intelligence—capable of understanding, summarizing, and evaluating conversations in real time.

The Solution: Spiky.ai for Sales QA and Deal Acceleration

Enter Spiky.ai, the AI meeting automation platform built for revenue, sales, and investment teams.

✅ Instant, High-Quality Summaries

Instead of sifting through disconnected notes, Diadem’s team can now ask Spiky natural-language questions like:

What does this company do? and get a clear, three-sentence AI summary instantly generated from the call transcript.

✅ Multilingual Transcription & Translation

Spiky’s real-time translation removes language barriers.
A German investor call? Reviewed in English within minutes.
No more waiting for bilingual teammates or losing key insights.

✅ Structured Coaching and Scorecards

With Spiky’s automated evaluation templates, Diadem standardizes founder assessments and scoring—reducing bias and ensuring consistency across the investment team.

✅ Deep Context and Searchable Call History

Every call becomes searchable.
Need to find a specific pitch statement, investor concern, or product objection?
Just search. Everything’s tagged, mapped, and organized for easy recall.

The Results: 374+ Hours Saved and 20% Faster Deal Cycles

The impact of Spiky.ai was immediate and measurable:

🕒 7.8 hours saved per user per week
🔁 374+ hours saved annually
🚀 20% increase in deal velocity
🤝 Stronger onboarding and coaching consistency
🌍 Global team alignment across languages and time zones

Spiky became more than a tool—it became our second brain for sales calls, investor conversations, and founder evaluations.

The ROI: From Manual Notes to Meeting Intelligence

Diadem Capital transformed its meeting process from manual and reactive to automated and data-driven.
Every call now fuels insights that guide faster decisions, higher-quality deals, and cross-team transparency.
This case underscores a growing trend in venture capital and sales operations:
AI meeting intelligence platforms like Spiky.ai are not just replacing note-taking—they’re redefining how teams learn, coach, and execute in real time.

What’s Next for Diadem Capital?

Impressed by the ROI, Diadem Capital is expanding its use of Spiky.ai with:

🔌 Deeper CRM and Slack integrations
📢 Referral partnerships to introduce Spiky to their startup and investor network
Their next chapter?
Smarter, faster, and more connected funding decisions—powered by Spiky’s AI meeting intelligence.

Final Thoughts

Diadem Capital proves that scaling deal flow doesn’t require more people—it requires more innovative processes.

With Spiky.ai, they turned a multilingual, high-volume meeting challenge into a repeatable system for operational excellence.

Ready to see what Spiky can do for your revenue, VC, or startup team?

👉 Request a demo and start automating your meeting workflows today.

Diadem

Headquarters

Founded

Employees

Industry