Diadem

At the Crossroads of Innovation and Investment

Diadem Capital is a modern funding marketplace connecting high-growth startups with institutional equity investors and venture lenders. Operating as both a startup’s capital matchmaker and an investor’s deal flow engine, the company sits at the intersection of fintech, data, and venture capital.

However, with dozens of founder and investor meetings taking place each week across time zones and often in multiple languages, the Diadem team faced a growing challenge: how could they keep up with the pace of conversations without losing context or slowing down decision-making?

The Bottleneck: Lost Time and Missed Signals

As a lean, fast-moving team, Diadem had limited bandwidth to attend and review every meeting. That meant relying on:

• Secondhand notes

• Manual transcriptions

• Legacy tools like Otter or Zoom

Unfortunately, those tools didn’t deliver the clarity and actionable summaries Diadem needed to make fast, high-stakes decisions. Language also became a barrier, especially for calls in German or French, which created knowledge gaps among non-native speakers.

“We’re a super lean team. Everyone has calls at the same time, we just couldn’t be in two places at once.”

— Stephanie A. Rieben-de Roquefeuil, CEO & Co-founder, Diadem Capital

The Challenges: Scaling Insights Without Scaling Headcount

Diadem's operational hurdles included:

• ⚠️ Overlapping meetings limit coverage

• ⚠️ Language silos especially with German-speaking startups

• ⚠️ Manual notes missing nuance and slowing workflow

• ⚠️ Inconsistent evaluations without structured scoring

• ⚠️ Legacy tools producing weak summaries with little insight

With no scalable way to coach, evaluate, or stay aligned on calls, the team needed more than transcription; they needed AI-powered meeting intelligence.

The Solution: Spiky’s AI for Sales QA and Deal Acceleration

Enter Spiky, the AI-driven meeting automation platform that transformed Diadem’s workflows.

✅ Instant, High-Quality Summaries

Now, instead of digging through disjointed notes, Diadem’s team can ask Spiky questions like:
“What does this company do?” and get a clear, 3-sentence overview based on the call.

✅ Multilingual Transcription & Translation

Spiky’s real-time translation removes language barriers. German calls? Instantly reviewed in English.

No more relying on native speakers or missing out on details.

✅ Structured Coaching and Scorecards

With Spiky’s automated evaluation criteria, Diadem standardizes founder assessments and call scoring, eliminating bias and inconsistency.

✅ Deep Context and Searchable Call History

Need to reference a specific objection, pitch statement, or investor concern? Just search. Everything’s there, mapped and tagged.

The Results: 374+ Hours Saved and Faster Deal Cycles

The impact of implementing Spiky was immediate:

• 🕒 7.8 hours saved per user per week

• 🔁 Over 374 hours saved annually

• 🚀 20% increase in deal velocity

• 🤝 Improved training and onboarding consistency

• 🌍 Global team alignment across languages and time zones

Spiky became more than a tool; it became Diadem’s second brain for sales, investor conversations, and founder evaluations.

What’s Next for Diadem Capital?

Impressed with the ROI, Diadem is now expanding its use of Spiky with:

• 🔌 Deeper CRM and Slack integrations

• 📢 Referral partnerships to bring Spiky into their network of startups and investors

The future? Smarter, faster, more connected funding decisions powered by Spiky’s AI.

Final Thoughts

Diadem Capital proves that you don’t need a large team to scale venture deal flow; you need the right tools. With Spiky, they’ve turned a multilingual, high-volume meeting challenge into an opportunity for operational excellence.

Ready to see what Spiky can do for your sales, VC, or startup team?

👉 Request a Demo and start automating your meeting workflows today.