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Glossary

Stay up to date on the latest from Spiky and discover insights on technical background, employee recognition and engagement, workplace culture, performance management, and more.

Learn about B2C sales, the direct selling of goods or services to individual customers for personal use.
Glossary,

17 Oct 2023

What is B2C (Business to Consumer) Sales?

Derin Bilgin

Derin Bilgin

A concise guide to B2B sales, explaining its meaning and significance in business-to-business transactions.
Glossary,

26 Sep 2023

What is B2B (Business to Business) Sales?

Derin Bilgin

Derin Bilgin

Understanding the concept of conversation analytics, a powerful tool for analyzing and extracting insights from conversations.
Glossary,

15 Nov 2023

Demystifying Conversation Analytics in Sales

Derin Bilgin

Derin Bilgin

An image illustrating the concept of conversation intelligence, highlighting its importance in understanding and analyzing conversations.
Glossary,

09 Nov 2023

What is Conversation Intelligence?

Derin Bilgin

Derin Bilgin

A graphic illustration of inside sales, emphasizing the importance of building relationships with customers through virtual interactions.
Glossary,

23 Nov 2023

Exploring Inside Sales: Definition and Strategies

Derin Bilgin

Derin Bilgin

Man and woman are speaking through their microfons and computer as a customer success representatives.
Glossary,

05 Dec 2023

Cold Calling Explained: How It Works and Why It Matters

Derin Bilgin

Derin Bilgin

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