Spiky

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Stay up to date on the latest from Spiky and discover insights on technical background, employee recognition and engagement, workplace culture, performance management, and more.

Salesforce and Spiky collaborate to revolutionize customer engagement, solving CRM challenges for sales reps through seamless integration.

08 Jul 2023

Spiky Integrates with Salesforce

Sales representatives spend almost 18% of their time on CRM. According to them, two of their biggest challenges in CRM usage are lack of integration and manual data entry. Not just for the sales teams, CRMs are vital for product teams as well. Product teams should use CRM for lead qualification, churn migration, and customer feedback solicitation. Both of the above are where Spiky steps in.

Spiky solves the CRM pipeline's integration and manual labor work problem. We ensure that the sales reps can focus on the sales process and spend time helping customers instead of CRM. At the same time, product teams can access valuable feedback information to focus their efforts.

With the Spiky and Salesforce integration, we are one step closer to our promise of creating an end-to-end sales pipeline for our users.

The Spiky & Salesforce integration

Salesforce is a cloud-based software company that provides businesses with tools that help them find more prospects, close more deals, and provide a higher level of service to their customers.

The integration between Spiky and Salesforce allows you to seamlessly connect your sales process with your customer data, resulting in a more efficient and effective sales process.

How this partnership helps SDRs

The sales development representatives can focus on their conversations with their customers and be on top of their game. Stop worrying about creating correlations between the deals and meetings, taking notes during meetings, and trying to remember everything about the conversation. Instead, focus on the human element of sales, the connection.

How it helps product teams

Product teams can easily reach the customers' summary points and feature requests by grouping them by deals. Spiky also highlights lows and highs in meetings so product teams can pick up on emotional cues. This integration also helps create a more transparent and healthy feedback loop between customer-facing and product teams instead of a second-hand account of what the customer said.

Key highlights of the integration

  • Track the progress of deals with Spiky Score and receive alerts for deals in different statuses to stay updated.
  • Streamline your workflow by avoiding the need to switch between multiple applications.
  • Enhance customer experience and understanding by using AI-based notes to identify and follow up on missed requests during meetings.
  • Sync the tag page with company tags based on account names, deal tags based on opportunity names, and stage tags based on their stages.
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How to connect the Salesforce account?

  1. Log into your account or sign up for an account at https://app.spiky.ai/.
  2. Connect Salesforce with your Spiky account at https://app.spiky.ai/settings/integrations or visit the Settings > Integrations page in the platform.
  3. Click on the Connect button to log in to your Salesforce account.
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Need help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the bot in the platform or contact us through support@spiky.ai.

Say goodbye to manual correlations between the deals and meetings and hello to Spiky's game-changing Salesforce integration. Sign up for our free account today and see the difference for yourself!


Derin Bilgin

Derin Bilgin

Spiky and Webex unite for AI-based video conferencing. Automate meeting recording and analysis. Manage meetings with ease and precision.

06 Jul 2023

Spiky Integrates with Webex

At the core of our mission is the relentless drive to transform the sales pipeline and equip sales professionals with the essential tools for unparalleled success. We recognize the immense value of time and its pivotal role in achieving sales excellence.

By seamlessly integrating Spiky and Webex, we offer you effortless access to your cloud recordings, streamline the analysis process with a single click and easily access meetings with the help of Scribe. This powerful combination empowers you to prioritize your sales pipeline while Spiky's cutting-edge platform efficiently captures and analyzes your meetings.

The Spiky & Webex integration

Webex by Cisco is an enterprise solution for video conferencing, online meetings, screen sharing, and webinars.

Webex - 1. Insights.png

With Spiky and Webex integration, you can analyze your meetings without manually uploading. Instead, you will easily access your cloud recordings through the platform, so you can have peace of mind knowing that your meetings are being taken care of without any extra effort on your part:

Before the meeting

Spiky helps you to prepare your meetings by providing action items and feedback from previous meetings from prior calls. Just search through your email to find our email report. Then, jump onto the platform for deeper dives to get more info.

Before the meeting, don’t forget to connect your Webex account for a smoother experience after the meeting. This article includes guidance on connecting your Webex account to the Spiky platform. Please check the “How to connect the Webex account?” part.

During the meeting

Spiky analyzes the vocal, language, and facial expressions during the meeting. For the facial part, the data will be more accurate if the faces of the participants will clear.

During the meeting, you have two things to do:

  1. Adjust the video layout as a gallery view to see everyone's face clearly.
  2. Start cloud recording your meeting.

After the meeting

After the meeting, you only need to select the cloud recordings through the Cloud Recordings button on the Meetings page.

Key highlights of the integration

  • Easily manage your meeting without the need for manual uploading. Your recordings in the cloud will automatically be transferred to the platform and will be automatically analyzed.
  • The Spiky platform is extremely accurate when recording the date and time of your meetings. Say goodbye to manually entering meeting details.
  • Speaker intervals and clustering of unique ids work better with cloud recordings than manual uploads, so integrating your video conferencing tool is key to getting great data.

How to connect the Webex account?

  1. Log into your account or sign up for a free account at https://app.spiky.ai/.
  2. Connect Webex with your Spiky account at https://app.spiky.ai/settings/integrations, or visit the Settings > Integrations page in the platform.
  3. Click on the Connect button to log in to your Webex account.
webex img.png

Need help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the bubble in the right-hand corner of the platform or contact us through support@spiky.ai.

Say goodbye to manual uploading and hello to Spiky's game-changing Webex integration. Sign up for our free account today and see the difference for yourself!


Derin Bilgin

Derin Bilgin

Microsoft Teams and Spiky collaborate to streamline meeting recording and analysis development, saving time and enhancing productivity.

03 Jul 2023

Spiky Integrates with Microsoft Teams

One of the biggest problems that Spiky strives to solve is creating a smooth and efficient sales pipeline and saving time for sales professionals. Time is a precious resource, and we don’t want you to waste any of it by waiting long hours for a fast internet connection to upload your meetings one-by-one.

With the spiky and Microsoft Teams integration, you will analyze your meetings with Scribe and easily access your cloud recordings automatically with just one click. This means you can focus on your sales pipeline and leave the rest to the Spiky platform.

The Spiky & Microsoft Teams integration

Microsoft Teams is the ultimate messaging app for your organization—a workspace for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji.

MS Teams - 1. Insights.png

With the Spiky and Microsoft Teams integration, you can analyze your meetings without manually uploading. Instead, you will easily access your cloud recordings through the platform, so you can have peace of mind knowing that your meetings are being taken care of without any extra effort on your part:

Before the meeting

Spiky helps you to prepare your meetings by providing action items and feedback from previous meetings from prior calls. Just search through your email to find our email report. Then, jump onto the platform for deeper dives to get more info.

Before the meeting, don’t forget to connect your Microsoft Teams account for a smoother experience after the meeting. This article includes guidance on connecting your Microsoft Teams account to the Spiky platform. Please check the “How to connect the Microsoft Teams account?” part for more information.

During the meeting

Spiky analyzes the vocal, language, and facial expressions during the meeting. For the facial part, the data will be more accurate if the faces of the participants will clear.

During the meeting, you need to do two things:

  1. Adjust the video layout to a large gallery view to see everyone's face clearly.
  2. Start cloud recording your meeting.

After the meeting

After the meeting, you only need to select the cloud recordings through the Cloud Recordings button on the Meetings page.

Key highlights of the integration

  • Easily manage your meeting without the need for manual uploading. Your recordings in the cloud will automatically be transferred to the platform and will be automatically analyzed.
  • The Spiky platform is extremely accurate when recording the date and time of your meetings. Say goodbye to manually entering meeting details.
  • Speaker intervals and clustering of unique ids work better with cloud recordings than manual uploads, so integrating your video conferencing tool is key to getting great data.

How to connect the Microsoft Teams account?

  1. Log into your account or sign up for a free account at https://app.spiky.ai/.
  2. Connect Microsoft Teams with your Spiky account at https://app.spiky.ai/settings/integrations, or visit the Settings > Integrations page in the platform.
  3. Click on the Connect button to log in to your Microsoft Teams account.
microsoft teams blog img.png

Need help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the bubble in the right-hand corner of the platform or contact us through support@spiky.ai.

Say goodbye to manual uploading and hello to Spiky's game-changing Microsoft Teams integration. Sign up for our free account today and see the difference for yourself!

Derin Bilgin

Derin Bilgin

Zoom and Spiky join forces to streamline customer data management. Boost efficiency with automated meeting recording and analysis.

26 Jun 2023

Spiky Integrates with Zoom

Our unwavering commitment lies in revolutionizing the sales pipeline and empowering sales professionals with the tools they need to excel. We understand that time is a precious resource, and optimizing its usage can make a significant difference in achieving sales success.

With the Spiky and Zoom integration, you will analyze your meetings with Scribe and easily access your cloud recordings automatically with just one click. This means you can focus on your sales pipeline while the Spiky platform gets and analyzes your meetings.

The Spiky & Zoom integration

Zoom is a communications platform that allows users to connect with video, audio, phone, and chat. Using Zoom requires an internet connection and a supported device.

Zoom - 1. Insights.png

With the Spiky and Zoom integration, you can analyze your meetings besides manually uploading. Instead, you will easily access your cloud recordings through the platform, so you can have peace of mind knowing that your meetings are being taken care of without any extra effort on your part:

Before the meeting

Spiky helps you to prepare your meetings by providing action items and feedback from previous meetings. Just search through your email to find our email report. Then, jump onto the platform for deeper dives to get more insights.

Before the meeting, don’t forget to connect your Zoom account for smoother experience after the meeting. This article includes guidance on connecting your Zoom account to the Spiky platform. Please check the “How to connect the Zoom account?” part for more information.

During the meeting

Spiky analyzes the vocal, language, and facial expressions during the meeting. For the facial part, the data will be more accurate if the faces of the participants will clear.

During the meeting, you have two things to do:

  1. Adjust the video layout as a gallery view to see everyone's face clearly.
  2. Start cloud recording your meeting.

After the meeting

After the meeting, you only need to select the cloud recordings through the Cloud Recordings button on the Meetings page.

Key highlights of the integration

  • Easily manage your cloud-recorded meeting without the need for manual uploading. Your recordings in the cloud will automatically be transferred to the platform and will be automatically analyzed.
  • The Spiky platform is extremely accurate when recording the date and time of your meetings. Say goodbye to manually entering meeting details.
  • Speaker intervals and clustering of unique ids work better with cloud recordings than manual uploads, so integrating your Zoom account is key to getting great data.
  • Upload and analyze multiple recordings in parallel without having to do manual data entry.

How to connect the Zoom account?

  1. Log into your account or sign up for a free account at https://app.spiky.ai/.
  2. Connect Zoom with your Spiky account at https://app.spiky.ai/settings/integrations, or visit the Settings > Integrations page in the platform.
  3. Click on the Connect button to log in to your Zoom account.
zoom blog img.png

Need help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the right-hand bubble in the platform or contact us through support@spiky.ai.

Say goodbye to manual uploading and hello to Spiky's game-changing Zoom integration. Sign up for our free account today and see the difference for yourself!

Derin Bilgin

Derin Bilgin

Enhance meeting management with Spiky & Google Calendar integration. Automate recording & analysis for precise data

15 Jun 2023

Spiky Integrates with Google Calendar

At Spiky, we have always been dedicated to streamlining the sales pipeline and eliminating low-value, time-consuming tasks. That's why we're excited to announce our latest integration with Google Calendar, which allows you to save time and automate mundane tasks like manually uploading meetings or entering links into our platform.

With the Spiky and Google Calendar integration, our meeting analyzer - Spiky Scribe - will automatically join your meetings via calendar invites. This means you can focus on your sales pipeline while Spiky Scribe records and analyzes your meetings.

The Spiky & Google calendar integration - what does it mean to users?

Google Calendar is a time management and scheduling tool created by Google. It allows you to make appointments, organize daily tasks, and more. You can use Google Calendar with a Gmail account.

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Google Calendar is the perfect scheduling tool for those planning their busy schedules. With our integration, you can now analyze your meetings without manual uploading. Instead, Spiky Scribe will pick up URLs from your calendar and join your meetings automatically so you can have peace of mind knowing that your meetings are being taken care of without any extra effort on your part:

Before the meeting

Spiky helps you to prepare your meetings by providing action items and feedback from previous meetings from prior calls. Just search through your email to find our email report. For deeper dives, jump onto the platform to get way more info. Spiky will automatically join your call based on your calendar invites. That’s it. Nothing more to do on your part!

During the meeting

Spiky Scribe automatically records, transcribes, and analyzes your meetings. This means you can focus on your conversation and the most important aspect of sales - your customer while Spiky Scribe handles the recording and analysis.

After the meeting

After the meeting, you can watch and listen to the recordings, look into the key emotional moments, explore the discussed next steps, get feedback specific to each sales stage, and use action items and summaries to have targeted follow-ups.

Key highlights of the integration

  • Easily manage your meetings without the need for manual uploading. Spiky will automatically record and analyze all your meetings.
  • The Spiky platform is extremely accurate when recording the date and time of your meetings. Say goodbye to manually entering meeting details.
  • Speaker intervals and clustering of unique ids work better with the Scribe compared to manual uploads, so having your calendar integrated is a key aspect to get great data.

How to connect the Google Calendar account?

  1. Log into your account or sign up for a free account at https://app.spiky.ai/.
  2. Connect Google Calendar with your Spiky account at https://app.spiky.ai/settings/integrations or visit the Settings > Integrations page in the platform, or click the orange button at the top of your meetings page.
  3. Click on the Connect button to log in to your Google Calendar account.
calendar_blog.png

Need help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the bot in the platform or contact us through support@spiky.ai.

Say goodbye to manual uploading and hello to Spiky's game-changing Google Calendar integration. Sign up for our free account today and see the difference for yourself!

Derin Bilgin

Derin Bilgin

Partnership between Spiky AI and HubSpot to enhance business growth.

22 Jun 2023

Spiky Integrates with Hubspot

In today's fast-paced business environment, sales and marketing teams rely heavily on Customer Relationship Management (CRM) software to streamline processes, manage customer data, and drive growth. However, many sales professionals and marketers face common challenges, such as the need for integration and manual data entry within CRM systems. These challenges hinder productivity and limit the potential for sales representatives to focus on what truly matters: building relationships and closing deals. Sales representatives spend almost 18% of their time on CRM. According to them, two of their biggest challenges in CRM usage are lack of integration and manual data entry.

At Spiky, we understand the critical role of integrations and the need to eliminate manual labour to maximize the efficiency of CRM usage. That's why we are thrilled to announce our integration with HubSpot, a leading CRM platform that empowers businesses to grow better and achieve remarkable results.

The Spiky & Hubspot integration

The integration between Spiky and Hubspot allows you to seamlessly connect your sales process with your customer data, resulting in a more efficient and effective sales process with two ways to sync.

How this integration helps SDRs

Sales professionals can focus on building relationships and closing deals rather than getting bogged down by administrative tasks. Our AI-powered solution captures and transcribes meeting notes, identifies essential action items, and automatically syncs them with the corresponding HubSpot records. This eliminates the time-consuming manual data entry tasks that often bog down sales representatives, enabling them to focus on what they do best: building relationships and closing deals. In addition, the integration ensures that every valuable information from customer conversations is accurately captured and readily available in HubSpot, empowering your sales team to stay organized, productive, and laser-focused on driving revenue.

Key highlights of the integration

  • Track the progress of deals with Spiky Score and receive alerts for deals in different statuses to stay updated.
  • Streamline your workflow by avoiding the need to switch between multiple applications.
  • Enhance customer experience and understanding by using AI-based notes to identify and follow up on missed requests during meetings.
  • Send your meeting summary to your connected deals.
  • Sync the tag page with company tags based on account names, deal tags based on opportunity names, and stage tags based on their stages.
Untitled (32).png

How to connect your Hubspot account

  1. Log into your account or sign up for an account at https://app.spiky.ai/.
  2. Connect Hubspot with your Spiky account at https://app.spiky.ai/settings/integrations or visit the Settings > Integrations page in the platform.
  3. Click on the Connect button to log in to your Hubspot account.
Hubspot blog img.png

Need any help?

If you need help with our platform's integration or usage, our customer success specialists are always available to help you. You can arrange a meeting through the bubble in right-hand corner of the platform or contact us through support@spiky.ai.

Say goodbye to manual correlations between deals and meetings and hello to Spiky's game-changing Hubspot integration. Sign up for our free account today and see the difference for yourself!

Derin Bilgin

Derin Bilgin

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