Top 10 Engagement Analytics Software
21 Oct 2022
- Are you having second thoughts about hybrid work? Do you have questions about online meetings and their efficiency? Are you unsure if online meetings will be as productive as physical meetings? Finally, do you prefer physical work due to engagement?about:blank
Whether you are sure or not, the reality is that companies have moved online, and remote working is here to stay. According to a McKinsey survey, 87% of people take to chance to work flexibly. Unfortunately, some companies have tried to take this freedom away from people by moving back to physical. For example, Apple called back their employees three days a week to their offices. The employees published a letter, citing their CEO, as a hypocrite, and lost their top-cited researcher, Ian Goodfellow.
On the other hand, companies that embrace remote and freedom, like Airbnb, are reaping the benefits in the form of eight hundred thousand applications in 1 month! We can no longer call flexible work the future of work. Remote decentralized teams are here, and they are not going anywhere. Businesses need the tools to manage their teams better in the new remote distributed world.
Engagement is the answer to all your questions. Employee engagement is described as the levels of enthusiasm and dedication of an employee that feels towards their job and organization. It isn't about the paycheck. It is about the commitment of the employee and how motivated they are to put in extra effort for the organization.
Engagement leads to 17% higher productivity, 21% higher profitability, and 41% lower absenteeism. On the reverse side, disengagement costs annually $86.5 million per year due to absenteeism-related productivity losses.
With meetings taking more than 21 hours per week per average employee, they are a major part of an employee's work life. Using meeting engagement analytics software, you can increase the engagement of your employees and prevent losses due to disengagement. Here are the top 10 meeting engagement analytics software that answers all of your questions and finds the key points to securing an effective, sustainable, and employee-friendly work environment.
What to look at in the engagement analytics software?
- Team Analysis - Team-based analyses are essential to understand the overall reaction of the team during the meeting to the speaker’s and/or other team members’ actions, vocal tone, and language selection.
- Member Analysis - Empowered people mean an elevated high-performing organization. With a personalization ideology, you can prioritize your employees’ well-being and productivity. Those analyses help you quantify your actions and create an inclusive environment where everyone’s voice is heard.
- Integrations - Make sure the software you choose integrates with your video conferencing tools. Integrations make your life easier. They help you to reach your recorded videos quickly, without any manual tedious download and upload required.
- Reporting - With comprehensive historical reporting, you can compare and follow the trends and improvements of your organization quickly.
1. Spiky
Spiky is a strategic partner of Cisco and the best, all-in-one, elevated meeting engagement analytics software for hybrid and remote companies. It is an EQ intelligence engine aiming to unleash everybody's best potential by increasing engagement through online meetings.
With a wide suite of enhanced and custom-built AI models, Spiky provides valuable people-level engagement insights with 48 different engagement metrics to help managers and executives retain top talents, maximize collaborations, and improve staff productivity for their online meetings. The depth of analysis is amazing to see.
Key features
- Natural language processing & analysis
- Vocal analysis
- Historical comparison
- Easy reporting
- Real-time email notifications for analysis
- Report sharing
- Meeting scores
Pros & Cons
PROS
- 48 different engagement metrics
- 15 total reporting types
- Affordably priced for any size of teams
- Report sharing feature
- Manual upload option
- Features for both businesses & educational institutions
CONS
- No real-time analysis (Upcoming feature)
- No customizable reporting
Pricing
- Different premium plans
- Free trial
- Free plan option
Start your free trial now!
2. Read.ai
Read's mission is to make every human interaction meaningful with more than 500 million people worldwide using a video conferencing platform.
Read’s chief meeting officer suite gives you the tools for fewer meetings, fewer attendees, and better outcomes. It reports to you and comes with a team responsible for improving your meetings.
Key features
- Meeting trend reports
- Collaboration reports
- Meeting timer and scores
- Talking time
Pros & Cons
PROS
- Report customization
- Data secure - deletes your videos after 24 hours
- Real-time analysis for engagement and emotion
- Integrations to most video conference tools
CONS
- Limited metrics for analysis with only 2-3 high-level values
- No manual upload option
- Transcription features can be off-putting for some people
- Privacy is not secured among people in the meeting
Pricing
- Free software
3. Poised
Poised is an AI-powered communication coach providing personalized feedback in online meetings. The mission is to improve the world’s spoken communication and democratize the language of career mobility.
Measure and benchmark your confidence, clarity, energy, and empathy and analyze the use of filler words, enunciation, pace, and interruptions. Poised provides transcripts with in-line suggestions, goal tracking, and videos from top speech coaches to improve your speaking skills.
Key features
- Real-time feedback
- Trend analysis
- Personalized plans
Pros & Cons
PROS
- Real-time analysis
- App integrations
- Top moments
CONS
- Limited metrics for analysis of filler words and vocal energy level
- Need to download the software
- No interest or engagement analysis
Pricing
- Premium plan starts at $10 per month
- Free plan option for 2 meetings per week
4. Officevibe
Officevibe is an online platform that offers managers an employee experience solution to build better relationships with their people and create the conditions for great work.
The platform focuses on helping managers uncover the challenges to tackle and the strengths to lean on to step up their game as a team while offering their employees the support that will really help them thrive.
Key features
- 10 key metrics of engagement with 26 sub-metrics
- Employee pulse survey
- Anonymous feedback
Pros & Cons
PROS
- Survey-based data
- Accessible reports
- Survey customization
- App integrations
- Report sharing
- Non-granular
CONS
- No meeting analysis
- Limited metrics for analysis - only survey-based
Pricing
- Premium plan starts at $5 per user per month
- Free trial - 14-day
- Free plan for 1 team of up to 10 people
5. Microsoft Viva
Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work. Powered by Microsoft 365 and experienced through Microsoft Teams, Viva fosters a culture that empowers employees and teams to be their best from anywhere.
Key features
- Personal insights/actions
- Behavior impact outcomes
- Tech community
Pros & Cons
PROS
- Learning platform
- Identification and automation
- General meeting analysis
CONS
- Only works with Microsoft Teams
- No language analysis
- No historical insights
Pricing
- Premium plan starts at $9 per user per month
- Modules and additional services options start at $4 per user per month
- Options for Microsoft 365 plans
6. Riff Analytics
Riff Analytics uses voice data collected during video calls to show how people interact. It provides completely new information about the low-level dynamics at play and allows team members to develop better situational awareness.
Riff is being used in online learning, professional development, leadership training, and coaching for small groups.
Key features
- Video chat platform
- Real-time feedbacks
- Meeting mediator
- Speaking time
- Influence, affirmation, interruption analysis
Pros & Cons
PROS
- For education & business
- Real-time analysis
- Post-meeting metrics
CONS
- Need to change your software - RiffVideo is a video chat platform
- Only uses average talk time metrics
- Optimized for up to 5 people
Pricing
- Contact sales for pricing options
7. PeopleLogic
Peoplelogic makes it simple to get a high-level snapshot of your organizational health in two minutes or less, every day. Drill down deep to understand the interactions, connections, and health of your people and processes on an individual level.
Key features
- Real-time analysis of the overall health of the people and process for organizational health
- Integrate with your tools to analyze your existing tech stack (such as email, CRM, internal communications, etc.)
Pros & Cons
PROS
- 30+ integrations
- Real-time graphs
- Stay factor score
- Recommendations/Tips
CONS
- No meeting analysis
- Mostly focused on manager usage. Limited access for employees
- Requires more than two tool integrations to give accurate reports
Pricing
- Premium plan starts at $199 per month - minimum for 10 employees
- Free trial
8. Chorus by Zoominfo
Chorus provides a simple, scalable solution to capture and analyze all customer calls, meetings, and emails to create visibility, drive process and behavior changes, and deliver bottom-line impact.
Key features
- Coaching opportunities/analysis
- Source from calls, meetings, and emails
- Momentum for CRM
- Deal Intelligence
Pros & Cons
PROS
- Recordings
- Automatic CRM population
- App integrations
- Mobile App
CONS
- Manual uploading is not permitted.
- Analyses are restricted. Attention and emotion scores are not accessible.
- Engagement reports are not included.
Pricing
- Enter your business email for pricing options
9. Simpleem
Simpleem analyzes your behaviors on video calls to make meetings more productive. With artificial emotional intelligence, understand how behavior patterns really drive results and discover what interactions earn money for you.
Key features
- Behavioral analysis to generate business metrics
- Behavior and interaction analysis
- Correlations between behavioral changes and business metrics
Pros & Cons
PROS
- Business metrics
- Reactions comparison
- Integrations
- Real-time analysis
CONS
- Offline reports are not permitted.
- Analyses are restricted. There is no vocal and sentiment analysis available.
- There's no data history.
Pricing
- Contact sales for pricing options
10. inFeedo
With inFeedo, unlock honest feedback across the lifecycle, supercharge employee engagement, and leap from feedback to action with conversational AI. As a chief listening officer, Amber brings together the power of conversational AI and a native NLP engine, to have intelligent conversations with your people from their first interview to onboarding.
Key features
- Improving candidate and onboarding experience
- Analyzing sentiment
- Early warning system
- Textual analytics
- Real-time engagement scores
Pros & Cons
PROS
- Key moments tracking
- Pulse and exit surveys
- Integrations
- 100+ language options
CONS
- No meeting analysis
- Limited metrics for analysis - conversation and survey-based
Pricing
- Contact sales for pricing options
FAQs About Engagement Analysis Software
What is engagement analysis software?
People are what make organizations thrive. Employee engagement analysis software is helping organizations to enhance employee engagement as well as the productivity and efficiency of the teams/organization.
How does engagement analysis software work?
Engagement analysis software analyzes your online meetings and/or learning programs with the help of artificial intelligence. Some of them use survey-based analysis to generate such analytics.
Meeting-based engagement analysis software interacts with your online meetings and generates team and member-based analysis for the organizations and leads to creating a healthy, inclusive, and productive work environment where communication and understatement were enhanced.
What are the benefits of using such software?
Helping employees to become engrossed in the mission and culture of the organization is essential for the organization to be more efficient and productive as a member, team, and overall organization. Engagement analysis software is a key element for such an aim.
Check out more detailed information on how this kinda software helps you here.
Members
Assists uncover possibilities to improve work habits within the personalized level of insights developed unusually. Improves communication with teammates and finds a better medium of interaction. Empowered employees equal a higher-performing organization to emphasize wellness, decrease turnover, enhance productivity, and supply individualized insights and actions.
Leaders
Conveys leaders' daily analytics to sustain their teams to be more productive and satisfied. Thus, it proactively encourages a favorable work culture and increases productivity. These insights give a high-level overview of how the team is performing. They contain team-wide results as well as leading indications for each outcome, which allow an understanding of why it's so crucial to pay attention to each particular consequence.
Executives
Provides insights and actions based on the teams' behavior to receive a top-level glance with more in-depth data on the teams' employee experience and effectiveness. Creates a corporate emotional memory that will track the sentimental trends of the company. Allows much-needed access to leading indicators of the overall company experience, wellness, and productivity as an executive provided by these insights. Gain the power of a daily engagement pulse into the company to improve the institution's overall engagement and well-being.
Sources
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